Build Personalized B2C Shopping Experiences with Salesforce
Create engaging digital storefronts with Salesforce B2C Commerce solutions that connect customer data, product experiences, personalization, checkout, and order management.
B2C commerce experiences built to engage and convert.
01
Multi-Site & Global Commerce
Manage multiple brands, markets, storefronts, currencies, languages, catalogs, and regional pricing through a scalable Salesforce Commerce Cloud architecture.
- Multi-Site Commerce
- Multi-Currency
- Localized Catalogs
- Regional Pricing
02
AI-Powered Personalization
Use customer behavior and commerce data to deliver relevant product recommendations, personalized content, search experiences, and merchandising.
- Einstein AI
- Product Recommendations
- Personalized Search
- Behavioral Insights
03
Omnichannel Commerce & Order Management
Connect online and offline shopping experiences with real-time inventory, flexible fulfillment, order management, and convenient delivery or pickup options.
- Buy Online, Pick Up In Store
- Ship From Store
- Order Management
- Inventory Visibility
B2C commerce built around customer experience and growth.
Personalized Shopping Journeys
Create relevant digital experiences based on customer preferences, browsing behavior, purchase history, and engagement.
Frictionless Checkout
Design streamlined checkout experiences with flexible payment options, saved customer information, and mobile-friendly purchasing.
Flexible Storefront Architecture
Build traditional or composable storefront experiences with the flexibility to deliver the performance and user experience your brand requires.
Connected Commerce Ecosystem
Connect Commerce Cloud with CRM, marketing, service, ERP, payment, inventory, and order management systems.
B2C Commerce for modern consumer brands.
Create digital commerce experiences tailored to your products, customers, business model, and industry.
Fashion & Apparel
Create engaging product experiences with personalized recommendations, visual merchandising, size guides, wishlists, and flexible shopping journeys.
Beauty & Personal Care
Deliver personalized product discovery, recommendations, subscriptions, promotions, and loyalty experiences.
Consumer Electronics
Simplify complex product discovery with product comparisons, configurable options, recommendations, and relevant add-ons.
Food & Grocery
Support online ordering with real-time inventory, scheduled delivery, store-based availability, and repeat purchasing.
Sporting Goods & Outdoor
Create rich product experiences with product configurations, recommendations, availability information, and personalized shopping journeys.
Ready to build a better B2C commerce experience?
Create a faster, more personalized, and connected shopping experience with Salesforce B2C Commerce solutions built around your customers and growth goals.
Questions about Salesforce B2C Commerce.
Salesforce B2C Commerce is a digital commerce platform designed to help consumer brands create personalized online shopping experiences, manage storefronts, and connect commerce with Salesforce technologies.
Yes. B2C Commerce can support multiple brands, storefronts, regions, currencies, languages, catalogs, and localized commerce experiences.
Commerce data and AI capabilities can be used to personalize product recommendations, search, merchandising, content, and customer journeys based on shopper behavior.
Yes. We can integrate B2C Commerce with ERP, payment, inventory, order management, fulfillment, CRM, and other enterprise systems.
Yes. We can support migrations from platforms such as Magento, WooCommerce, and other commerce platforms, including product, customer, order, content, and SEO migration requirements.
